Thursday, September 4, 2014

The Internet remembers everything forever. Try not to piss people off.

When many people consider doing business with a company or making a purchase, one of the first things they do is search for comments and reviews online.
  • In 2001 my wife ignored abundant bad reviews and we have been suffering with a big-buck Dacor 'pro-style' gas range ever since. It's a beautiful piece of shit. So is the top-of-the-line GE refrigerator bought at the same time.
  • I almost always check reviews for books and other items before ordering from Amazon. I have avoided several stinkers that I would have bought without researching.
  • I studied comments about the Honda Crosstour before visiting dealers three years ago. (The car is great.)
A search for Outskirts Press on Google shows more than a million results. However, on the critical first page, two of the seven links are NEGATIVE (one is for this blog). The second, third and other pages also have links to negative comments.

(below) A year ago the results were similar.

A search on Bing shows two negative links for Outskirts on the first results page and more on successive pages.

I'm pleased that there are more than 25,000 Google links and 4,000 Bing links to my own Silver Sands Books. The links are apparently all positive except for one false personal attack by a crackpot. To have it removed I have to win a lawsuit against Google (owner of Blogger).

Any person or business with an online existence may accumulate online criticism -- and it may be on the web forever. So, do the right thing, and do things right.

Yes, I know that today's blog post title warns about pissing people off, and I often piss people off with what I write on this blog. I like to think that I am performing a public service (and maybe providing some entertainment). The targets of my criticism deserve to be criticized. So far, no one I've pissed off in this blog has sued me. I am willing to take the chance. I like the First Amendment very much. 

No comments:

Post a Comment