Whenever there was a problem printing and I called for tech support, I was caught in the computer version of "Catch 22." The printer maker blamed the computer maker and the computer maker blamed the printer maker.
Since I was pleased with H-P printers, and H-P's PCs were as good as any, I decided to standardize on H-P as a single source for both computing and printing. This way, instead of Lenovo and Epson fighting each other, I'd have Kumar and Anandamayi fighting each other. Eventually they'd have Nusrat act as referee and someone at H-P would solve my problem.
One of my newer printers is shown up above. It's the OfficeJet Pro 8500A Plus (but you can call it Ravi).
Most of the time it's absolutely glorious, quickly turning out perfect photographs as well as business documents. It can automatically print on two sides of a sheet of paper. It also copies and scans and faxes. It can connect to my PC with a cable or via Wi-Fi.
Because it is Wi-Fi-able, it can connect directly to the Internet, enabling it to do all kinds of 21st-century magic without a computer.
Although my Internet connection is just fine for connecting to the H-P ePrint server, I can't connect to the other server which allows canceling service.
H-P has known about this problem for weeks (or months). If they fix the server, they'll sell less of their wonderful and highly profitable ink and paper.