Sunday, May 26, 2013
What language do they speak at Mickey Dee's?
I was at The Inn of the Golden Arches (Mickey Dee's) yesterday. The dollar menu featured a "Grilled Onion Cheddar Burger" which sounded really good because I like grilled onions, cheddar and burgers.
However, since I don't like the pickles, mustard or ketchup that are plopped onto normal McBurgers, I asked what I foolishly thought was a simple question: "what comes on the Grilled Onion Cheddar Burger?"
The cashier looked at me with puzzlement. I repeated my question. She then said something that I assumed to be "what you mean?" in an accent that could have been a mixture of Hmong, Chilean, Jamaican and Klingon.
I repeated my question. She repeated her question.
Finally, a manager who had overheard the semi-conversation, rescued me and explained that there was nothing on the burger but cheese and onions.
The burgers (I ordered two) were fine, but the overall experience was not. People who are hired to deal with English-speaking customers need basic competency in English.
It was easier to order at McDonald's in Quebec than in Connecticut.